• Video Tutorials

SuccessFactors Basics

• Change Accessibility Settings
• Navigate Dashboard
• How to Organize Completed Forms

Planning Resources

• CPM Planning for Supervisors Manual
• CPM Behavior-Based Goals Toolkit
• Supervisor - Creating Goals
• Supervisor - How to Complete Planing Form
• 2nd Level Evaluator Role in Planning Process
• Employee - Signing Planning Form
• CPM Bank of Goals and Competencies
• CPM Copying Goals Quick Guide

Evaluation Resources

• CPM Evaluation for Supervisors Manual
• Supervisor - Evaluating Your Employee
• 2nd Level - Evaluation Process
• Supervisor - Documenting the Evaluation
• Employee - Signing the Evaluation Form

This course is designed to prepare agency HR staff to administer the Continuous Performance Management (CPM) system for their agency by fulfilling the role of Agency Administrator in the CPM system.

Upon completion of this course, learners will be able to:

• Recognize the steps of the route map used for planning and evaluation forms, and what happens at each step.
• Select, run, and interpret several CPM reports that assist in managing the CPM Planning and Evaluation processes.
• Define and develop agency-specific best practices and procedures to accomplish CPM Planning and Evaluation processes.
• Handle exceptions to standard CPM processes.

Available in LaGov Learning.

All classified employees are required to complete this course.

This web-based course helps learners understand the purpose of performance management. Why do organizations conduct performance planning and evaluation? What should employees expect? And how can they benefit from performance management? This course will, also, discuss the changes made to Chapter 10 in the SCS Rules, including five rating levels and a new calendar-based rating year.

Available in LaGov Learning.

Following some common information for all three roles about CPM, Employees, Evaluating Supervisors and Second-level Evaluators each have their own section of the course, where they will learn what their role-based responsibilities are in Success Factors and how to manage the CPM planning process in Success Factors.

Additional content includes writing goals and metrics, documenting progress, and best practices for planning

Available in LaGov Learning.

All classified supervisors are required to complete this course. New supervisors must take this course within 90 days of hire.

This course provides an overview of the Performance Management Evaluation Process in SuccessFactors. It begins with key information about performance management and evaluation relevant to all roles, then offers role-specific guidance for Employees, Evaluating Supervisors, and Second-Level Evaluators. Each section outlines the responsibilities for that role and demonstrates how to complete the evaluation process in SuccessFactors.

Upon completion of this course, learners will be able to:

• Explain the purpose of the evaluation process and how it supports effective performance management.
• Identify role-specific responsibilities in SuccessFactors.
• Complete the CPM evaluation process for their assigned role(s).

Available in LaGov Learning.

Setting clear expectations and providing fair evaluations are two of the most powerful ways supervisors support employee success. In this workshop, participants will learn to write clear, actionable performance and behavior goals, develop accurate metrics, and evaluate progress objectively.

Upon completion of this course, learners will be able to:

• Write SMART goals and metrics that align with individual, team, and agency priorities.
• Evaluate employee performance objectively based on documented evidence and established goals.

Available in LaGov Learning.

All classified employees are required to complete this course.

This web-based course helps learners understand the purpose of performance management. Why do organizations conduct performance planning and evaluation? What should employees expect? And how can they benefit from performance management? This course will, also, discuss the changes made to Chapter 10 in the SCS Rules, including five rating levels and a new calendar-based rating year.

Available in LaGov Learning.

This web-based course helps learners understand the purpose of performance management. Why do organizations conduct performance planning and evaluation? What should employees expect? And how can they benefit from performance management. This course will, also, discuss the changes made to Chapter 10 in the SCS Rules, including five rating levels and a new calendar-based rating year.

Available now in LaGov Learning.

This course provides an overview of the Performance Management Evaluation Process for agencies that use paper forms instead of SuccessFactors. It begins with key information about performance management and evaluation relevant to all roles, then offers role-specific guidance for Employees, Evaluating Supervisors, and Second-Level Evaluators. Each section outlines the responsibilities for that role and demonstrates how to complete the CPM evaluation process using paper forms.

Upon completion of this course, learners will be able to:

• Explain the purpose of the evaluation process and how it supports effective performance management.
• Identify role-specific responsibilities in the CPM evaluation process.
• Complete the CPM evaluation process using the required paper forms.

SCS CPTP CPM Evaluation Process – Paper Forms WBT will also be available for download on our website.

Available in LaGov Learning.