Training for CPM SuccessFactors System Users
Required LaGov HCM Paid and Non-Paid Agency CPM SuccessFactors System Users
View Required System Users
Note: LaGov HCM Non-Paid Agency Organizational Management must be correct in order to use SuccessFactors.
Agency Administrators & HR Representatives Training
These roles oversee CPM for their agencies within the Success Factors system, ensuring compliance with SCS rules and agency policies. These roles are unique to SuccessFactors system users only.
*Agencies must submit an Agency CPM Administrator Training Sign-Up Sheet for access.
SCS CPM Agency Administrator Training – ILT
This course is designed to prepare agency HR staff to administer the Continuous Performance Management (CPM) system for their agency by fulfilling the role of Agency Administrator in the CPM system.
Upon completion of this course, learners will be able to:
- Recognize the steps of the route map used for planning and evaluation forms, and what happens at each step.
- Select, run, and interpret several CPM reports that assist in managing the CPM Planning and Evaluation processes.
- Define and develop agency-specific best practices and procedures to accomplish CPM Planning and Evaluation processes.
- Handle exceptions to standard CPM processes.
Employees, Evaluating Supervisors, Second Level Evaluators Training
SCS CPTP CPM Planning Process in SuccessFactors
- Following some common information for all three roles about CPM, Employees, Evaluating Supervisors and Second-level Evaluators each have their own section of the course, where they will learn what their role-based responsibilities are in Success Factors and how to manage the CPM planning process in Success Factors.
- Additional content includes writing goals and metrics, documenting progress, and best practices for planning
- Available now in LaGov Learning.
SCS CPTP CPM Evaluation Process in SuccessFactors
This course provides an overview of the Performance Management Evaluation Process in SuccessFactors. It begins with key information about performance management and evaluation relevant to all roles, then offers role-specific guidance for Employees, Evaluating Supervisors, and Second-Level Evaluators. Each section outlines the responsibilities for that role and demonstrates how to complete the evaluation process in SuccessFactors.
Upon completion of this course, learners will be able to:
- Explain the purpose of the evaluation process and how it supports effective performance management.
- Identify role-specific responsibilities in SuccessFactors.
- Complete the CPM evaluation process for their assigned role(s).
Available in LaGov Learning October 1, 2025.
Please note: This course is mandatory for all classified supervisors. Supervisors must take this course no later than 12/31/25 and within 90 days of hire for any supervisor hired from the date of this general circular forward.
SCS CPTP Performance Planning and Evaluation – ILT
Setting clear expectations and providing fair evaluations are two of the most powerful ways supervisors support employee success. In this workshop, participants will learn to write clear, actionable performance and behavior goals, develop accurate metrics, and evaluate progress objectively.
Upon completion of this course, learners will be able to:
- Write SMART goals and metrics that align with individual, team, and agency priorities.
- Evaluate employee performance objectively based on documented evidence and established goals.
Registration opens in LaGov Learning September 19, 2025.