Category: Results

Competency: Managing Resources

Competency Definition: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Abbreviation in Louisiana Jobs: MR - 26


Managing Resources

Competency Behaviors: Specific, observable actions demonstrating the competency

Forming


Struggles to demonstrate the competency; needs guidance and practice.
  • Struggles to allocate or manage resources; misuses or underutilizes available resources
  • Struggles to align resource use with priorities or adjust based on changing business needs
  • Fails to monitor or track resource usage; lacks documentation or uses unreliable methods
  • Lacks working knowledge of procurement, fiscal, or compliance policies, resulting in missed steps or process errors
  • Struggles to maintain contract records, monitor vendor performance, or ensure adherence to terms
  • Struggles to follow established procedures for collecting payments or managing receivables; documentation may be incomplete or delayed

Improving


Shows growth and increasing confidence but not yet consistently independent

Successful


Demonstrates the competency independently and reliably in routine situations
  • Manages allocated resources to support operational needs and meet deadlines
  • Adjusts use of resources to reflect shifting priorities; works within financial constraints to optimize value
  • Tracks and monitors use of resources using approved tools or systems
  • Applies procurement, fiscal, or compliance policies correctly, including invoice approvals, contracts, and inventory tracking
  • Maintains accurate records, communicates with vendors, and ensures contract terms are followed
  • Follows established procedures for collections and receivables; maintains required records and addresses issues in a timely manner

Exceeds


Applies the competency independently in challenging or high-impact situations, adding value or insight

Exceptional


Demonstrates subject-matter expertise, serves as a role model, and elevates standards.
  • Anticipates future resource needs and reallocates proactively to maximize impact and prevent delays
  • Identifies and implements improvements that enhance cost-effectiveness, efficiency, or return on investment
  • Creates or enhances tracking systems that improve resource transparency and data-driven decision-making
  • Demonstrates expertise of procurement, fiscal, or compliance policies; proactively resolves discrepancies and supports audits or process improvements
  • Develops strong vendor relationships and negotiates improvements that enhance value, performance, or compliance
  • Develops or improves procedures, when applicable, for collecting and reconciling payments; proactively identifies and resolves discrepancies