Category: Results

Competency: Managing Programs

Competency Definition: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.

Abbreviation in Louisiana Jobs: MPg - 26


Managing Programs

Competency Behaviors: Specific, observable actions demonstrating the competency

Forming


Struggles to demonstrate the competency; needs guidance and practice.
  • Struggles to define multi-year strategies or align programs with broader organizational goals
  • Struggles to manage or reallocate program resources without guidance
  • Struggles to engage or coordinate with diverse stakeholder groups
  • Struggles to anticipate and mitigate program-wide risks or challenges
  • Struggles to produce informative communications and reports across program areas
  • Struggles to monitor program effectiveness or use data to improve outcomes

Improving


Shows growth and increasing confidence but not yet consistently independent

Successful


Demonstrates the competency independently and reliably in routine situations
  • Develops integrated program plans that align with immediate priorities and support long-term organizational strategies
  • Manages and reallocates program resources while maintaining alignment with budget constraints
  • Coordinates stakeholder input across teams or functions to balance priorities and timelines
  • Identifies program risks and applies mitigation strategies across components
  • Provides organized and scheduled program updates that address stakeholder expectations
  • Uses data and feedback to monitor program outcomes and recommend improvements

Exceeds


Applies the competency independently in challenging or high-impact situations, adding value or insight

Exceptional


Demonstrates subject-matter expertise, serves as a role model, and elevates standards.
  • Leads long-range strategic planning across multiple programs and adapts to emerging needs
  • Optimizes resource allocation across programs, resolving constraints to ensure sustainability
  • Develops strategic alliances and nurtures trust with diverse stakeholders across organizational boundaries
  • Anticipates risks using foresight and scenario planning; develops proactive contingency strategies
  • Delivers compelling, data-driven communication that shapes executive decision-making
  • Applies robust evaluation methods to drive long-term innovation and continuous program improvement