Category: Results

Competency: Managing Meetings

Competency Definition: The ability to plan and lead productive meetings that engage participants and drive outcomes.

Abbreviation in Louisiana Jobs: MM - 26


Managing Meetings

Competency Behaviors: Specific, observable actions demonstrating the competency

Forming


Struggles to demonstrate the competency; needs guidance and practice.
  • Struggles to define meeting purpose or create an agenda
  • Struggles to keep discussion focused or engage participants in meaningful dialogue
  • Allows meetings to run over time or drift off topic without redirection
  • Avoids addressing disagreement, leading to tension or unresolved issues
  • Struggles to summarize outcomes or follow up on responsibilities after meetings
  • Avoids asking for feedback or reflecting on feedback to improve meeting effectiveness

Improving


Shows growth and increasing confidence but not yet consistently independent

Successful


Demonstrates the competency independently and reliably in routine situations
  • Prepares meetings with a purpose, structured agenda, and relevant materials
  • Encourages inclusive discussion and ensures all voices are heard
  • Keeps meeting on schedule by redirecting off-topic discussion and managing transitions between agenda items
  • Acknowledges and manages disagreement while keeping focus on shared goals
  • Shares meeting summaries and confirms next steps or responsibilities to support follow-through
  • Seeks input on how to improve future meetings and adjusts accordingly

Exceeds


Applies the competency independently in challenging or high-impact situations, adding value or insight

Exceptional


Demonstrates subject-matter expertise, serves as a role model, and elevates standards.
  • Engages stakeholders ahead of time to refine meeting goals and design an agenda that supports collaborative decision-making and purposeful outcomes
  • Facilitates balanced, focused dialogue that encourages every participant to contribute
  • Adjusts the meeting flow as needed, recognizing when to move forward or allocate additional time to critical topics
  • Navigates disagreement with professionalism and diplomacy, ensuring respectful dialogue and shared understanding
  • Promotes accountability by monitoring progress on action items and providing timely reminders to ensure follow-through
  • Requests targeted feedback on meeting structure, pacing, and inclusiveness to drive continuous improvement