Category: People

Competency: Developing Performance

Competency Definition: Builds the future potential of others by supporting long-term growth, skill development, and career progression.

Abbreviation in Louisiana Jobs: DPe - 26


Developing Performance

Competency Behaviors: Specific, observable actions demonstrating the competency

Forming


Struggles to demonstrate the competency; needs guidance and practice.
  • Struggles to set goals or expectations; provides feedback inconsistently or without sufficient explanation
  • Fails to monitor performance; may misuse or ignore performance metrics
  • Struggles to evaluates work quality or outcomes; misses opportunities to identify improvement areas or reinforce expectations
  • Delivers feedback that is untimely, vague, or incomplete; avoids addressing performance concerns or recognizing accomplishments
  • Does not identify development needs or provide meaningful growth opportunities

Improving


Shows growth and increasing confidence but not yet consistently independent

Successful


Demonstrates the competency independently and reliably in routine situations
  • Sets achievable goals and expectations; provides regular, actionable feedback to support accountability
  • Monitors performance and provides actionable feedback using data and observations; applies metrics to guide performance improvement
  • Reviews work for completeness, accuracy, and alignment with expectations; identifies areas for refinement or coaching conversations
  • Provides balanced feedback to support improvement; tailors feedback to the individual
  • Acknowledges development needs and provides support through learning or growth opportunities

Exceeds


Applies the competency independently in challenging or high-impact situations, adding value or insight

Exceptional


Demonstrates subject-matter expertise, serves as a role model, and elevates standards.
  • Connects each person’s development goals with the team’s objectives and the organization’s priorities, using feedback to show how daily work contributes to long-term success
  • Leverages performance data to develop tailored coaching strategies that not only enhance current performance but also build long-term capability across individuals and teams
  • Evaluates completed work for quality, impact, and opportunities for growth; engages in targeted coaching conversations
  • Delivers tailored, specific feedback that promotes growth; balances recognition with accountability
  • Anticipates future skill needs and empowers others through targeted, forward-looking development opportunities